http://blog.braintraffic.com/2009/01/get-your-customer-service-content-right-first-part-1/ Thu, 02 Feb 2012 22:49:00 +0000 hourly 1 http://wordpress.org/?v=3.0.4 http://blog.braintraffic.com/2009/01/get-your-customer-service-content-right-first-part-1/comment-page-1/#comment-345 Régis Kuckaertz Thu, 29 Jan 2009 08:48:22 +0000 http://blog.braintraffic.com/2009/01/get-your-customer-service-content-right-first-part-1/#comment-345 Hi, excellent article, thank you very much. Coincidentally, 37signals posted yesterday <a href="http://www.37signals.com/svn/posts/1545-how-we-reduced-chargebacks-by-30-as-a-percentage-of-sales" rel="nofollow">a story</a> that you may deem right. I'm looking forward to reading part 2. Hi, excellent article, thank you very much. Coincidentally, 37signals posted yesterday a story that you may deem right. I’m looking forward to reading part 2.

]]> http://blog.braintraffic.com/2009/01/get-your-customer-service-content-right-first-part-1/comment-page-1/#comment-1670 Régis Kuckaertz Thu, 29 Jan 2009 08:48:00 +0000 http://blog.braintraffic.com/2009/01/get-your-customer-service-content-right-first-part-1/#comment-1670 Hi, excellent article, thank you very much. Coincidentally, 37signals posted yesterday <a href="http://www.37signals.com/svn/posts/1545-how-we-reduced-chargebacks-by-30-as-a-percentage-of-sales" rel="nofollow">a story</a> that you may deem right. I'm looking forward to reading part 2. Hi, excellent article, thank you very much. Coincidentally, 37signals posted yesterday a story that you may deem right. I’m looking forward to reading part 2.

]]> http://blog.braintraffic.com/2009/01/get-your-customer-service-content-right-first-part-1/comment-page-1/#comment-346 Colleen Wed, 28 Jan 2009 16:40:01 +0000 http://blog.braintraffic.com/2009/01/get-your-customer-service-content-right-first-part-1/#comment-346 Excellent examples, David! It's amazing how often content makes the difference between customer success or failure. Excellent examples, David! It’s amazing how often content makes the difference between customer success or failure.

]]> http://blog.braintraffic.com/2009/01/get-your-customer-service-content-right-first-part-1/comment-page-1/#comment-1671 Colleen Wed, 28 Jan 2009 16:40:00 +0000 http://blog.braintraffic.com/2009/01/get-your-customer-service-content-right-first-part-1/#comment-1671 Excellent examples, David! It's amazing how often content makes the difference between customer success or failure. Excellent examples, David! It’s amazing how often content makes the difference between customer success or failure.

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